マルウェア問い合わせ
マルウェアによってコンピュータの使用に継続的な問題が発生する場合、該当掲示板を通じてお問い合わせください。
i had a file infected with matrix ransomware (suspected) . I want to know if your product can handle this kid of ransomware. Tq
- 답변입니다.
- Thank you for contacting us.
AppCheck is intended for prevention of Ransomware, which cannot be used to recovery tool of encrypted files.
AppCheck backups files that are about to damage, then when the actual damange occurs, automatically recovers from these backup.
Matrix Ransomware's infection route is known to RDP connection, and directly execute the Ransomware. We recommend you to change to strong password, and connection port.
Thank you.